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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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nancy martinez

July 2, 2025

5  out of  5
rating by nancy martinez
"I’ve been with State Farm for a long time under my family’s policy and recently transitioned to my own. Colleen made the entire process simple and stress-free. She was extremely helpful, patient, and knowledgeable — answering all of my questions and walking me through my options. She worked hard to find me the best rates possible, and I really appreciated her transparency and guidance. Great experience all around!"
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Philip Koepke

July 1, 2025

5  out of  5
rating by Philip Koepke
"Colleen is the best!"
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Rick Reichenberger

July 1, 2025

5  out of  5
rating by Rick Reichenberger
"Megan and her team are a pleasure to work with, incredibly helpful and knowledgeable."
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Alex Block

June 30, 2025

5  out of  5
rating by Alex Block
"All of my interactions with the State Farm team have been amazing with team explaining all options to make sure I have a good understanding and always very quick to provide anything I need when I request something. Would highly recommend to others!!"
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Dan Salzman

June 27, 2025

5  out of  5
rating by Dan Salzman
"Megan and her team are absolutely FANTASTIC! We’ve been doing business with her agency for 10+ years and the entire team treats us like new customers."
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David P Cohn

June 4, 2025

1  out of  5
rating by David P Cohn
"I have twice been with the Borland Agency. The first time I left was because of poor administrative support, I did not receive written receipts or timely responses to my questions, so I left. Insurance is a creature of contract and contracts are governed by written documents. I'm a lawyer and quite particular about matters being in writing and interpretations of coverage. I returned a few years later and was personally assured by Ms. Borland of better attention to details. I continued with the Borland Agency for years until some matters got murky, inaccurate legal conclusions on coverage and Ms. Borland was unable or unwilling to unravel the problems in a face-to-face meeting. In fact, I found her ability to deal with compound or complex matters to be left incomplete or unanswered whether purposeful or simply inattentive. I wrote numerous times asking to "settle the dust" . I wanted to stay with her Agency. I found her administrative staff to be excellent. I primarily dealt with them and disliked the prospect of jumping to another agency. Nevertheless, Ms. Borland failed or refused to meet with me to "settle the dust" resolve the problem even with a complaint to State Farm, she was steadfast in losing me as an insured instead of having a meeting. Thus, in matters that are compound or complex, Ms. Borland distinguished herself as shrinking from answering or dealing with difficult matters, so I left for another agency. While Ms. Borland can be pleasant, I was disappointed with her refusals and ignoring my requests. Her administrative staff will be missed; I liked them and their cordial and immediate responses to my questions."
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Respectthe2nd 1776

June 4, 2025

5  out of  5
rating by Respectthe2nd 1776
"Love these guys. Super easy to work with. Ask for Erin!"
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Bala Ramesh

July 17, 2024

5  out of  5
rating by Bala Ramesh
"Megan, Colleen, and Jimmel rock! I am thankful for their patience and willingness to help out always!"
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Jill Juul

June 13, 2024

5  out of  5
rating by Jill Juul
"Everyone in the office is so nice. They go out of there way to help you. I highly recommend them. I never ever had any trouble with them! The arethe best!"
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Beverly “Bonnie” Falk

May 25, 2024

4  out of  5
rating by Beverly “Bonnie” Falk
"Jimmel Arneson was very articulate and knowledgeable. I appreciated his time and sincerity."
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Howard Manos

March 5, 2024

5  out of  5
rating by Howard Manos
"Fast, efficient and personable. Our sales agent is Jimmel Arneson, and his approach was NOT pushy, which matters to us. Thanks Jimmel, job well done."
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Nick Cray

January 17, 2024

5  out of  5
rating by Nick Cray
"Excellent, knowledgeable service and a great, responsive staff."
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John B.

May 2, 2023

5  out of  5
rating by John B.
"smooth process to sign up and competitive rates"
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Dan F

May 1, 2023

5  out of  5
rating by Dan F
"Best insurance company I ever had... Claims are processed immediately and was guided thru the process of getting my car repaired and to an Authorized repair center... Great Service... I would definitely recommend them to anyone"
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Peter Graf

April 20, 2023

5  out of  5
rating by Peter Graf
"Prompt, thorough, and friendly service."
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Ty

March 26, 2023

5  out of  5
rating by Ty
"They are good people who are responsive and pleasant to work with"
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schloughed

November 18, 2022

5  out of  5
rating by schloughed
"The best there was, is and ever will be!"
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Mikkel Kotila

October 19, 2022

5  out of  5
rating by Mikkel Kotila
"I’ve worked with Megan for months now and she is the best! Highly recommend!!"
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Laurel Tourangeau

July 27, 2022

5  out of  5
rating by Laurel Tourangeau
"I was always pleased with the service of this office, and we only changed because we moved to another state. Thanks to Megan, Colleen and Erin for all your help over the years. The Tourangeau Family."
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derrick carter

August 3, 2021

5  out of  5
rating by derrick carter
"Megan and Erin are amazing! Erin has always responded to me with politely , professionally and with true care & concern for my insurance needs. Best service I've received in the insurance industry. Try them , you won't regret it. They truly care!"
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dale curran

January 29, 2021

5  out of  5
rating by dale curran
"What can I say, it has been 15 years since I got my car insurance from Megan at State Farm. Before that I had to keep switching from one company to another because the prices kept going up. 15 years I never had to ask why the sudden change?"
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Maneisha Gaston

February 20, 2020

5  out of  5
rating by Maneisha Gaston
"Megan is awesome! Very helpful, trustworthy and will go over and beyond to get the job done for you and your family."
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Dezaray Barr

February 7, 2020

5  out of  5
rating by Dezaray Barr
"Working with Megan and Erin at State Farm has been awesome! When I moved here, they took care of transferring my insurance to Wisconsin quickly and easily. They've been great with my renter's insurance, and now that I'm buying a home, they are the only office I even considered asking for a quote. They make everything about my car, renter's, and home insurance easy, and they are a delight to work with! Thank you both for everything you do!"
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Mercy Cruz

January 30, 2020

5  out of  5
rating by Mercy Cruz
"My experience with My State Farm agents office Megan Borland was absolutely a blessing. I thank you Erin for the time and dedication that is given to the clients. Like they say "Like A Good Neighbor State Farm Is There " Thank you for helping through the accidents, working with me on my new loan, and being able to present other products and services that could save me money. Drive safe program, and touching on life insurance . Your presentation flow is effortless is comes natural and its very smooth. Thank you for helping this family in time of our need.👍👨‍👩‍👧‍👦"
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Sarah Koffi-Kutodzo

January 15, 2020

5  out of  5
rating by Sarah Koffi-Kutodzo
"Helpful and thorough staff who are available for questions and follow ups. The process for getting started was easy and straightforward without the add ons and constant hard sell for stuff you don't need/want. Processing a claim was efficient and the entire office answered questions and helped get us through with as little stress as possible."